HowHaveWeDone is a software platform operated by Alchemy Digital Media Real Estate Photography and Videography, LLC, a Florida limited liability company ("we", "us", or "our"). The platform is accessible at howhavewedone.net and photographer.howhavewedone.net.
HowHaveWeDone is designed to help real estate photography businesses automate their follow-up communications with real estate agents after completing photography and videography work.
You must be at least 18 years of age and legally able to enter into binding contracts to use this platform. By registering, you represent that:
HowHaveWeDone provides tools that allow photography businesses to:
The platform sends emails on your behalf using your own SMTP credentials. We do not send emails from our own mail servers on your behalf without your explicit configuration and consent.
You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage resulting from your failure to keep your account credentials secure.
You must notify us immediately at Info@HowHaveWeDone.net if you believe your account has been compromised.
We reserve the right to suspend or terminate accounts that violate these Terms or are found to be engaging in abusive, illegal, or harmful activities.
By using HowHaveWeDone, you may enter personal data about third parties — specifically, real estate agents including their names, email addresses, phone numbers, and brokerage details. You are responsible for ensuring you have a lawful basis to store and communicate with these individuals, including compliance with applicable anti-spam laws such as the CAN-SPAM Act.
You agree that you will only use the platform to send communications that are:
You agree not to use HowHaveWeDone to:
Beta Period: HowHaveWeDone is currently in beta. During this period, the platform is provided free of charge. No payment information is required to register or use the service.
Future Paid Plans: We intend to introduce paid subscription plans in the future. When paid plans launch, we will provide advance notice and you will not be charged without your explicit agreement to a paid plan.
Payment Processing: When payments are introduced, they will be processed exclusively through Stripe (stripe.com), a third-party payment processor. We will never store your payment card details on our servers. All payment data is handled directly by Stripe in accordance with their own terms and PCI compliance standards.
The HowHaveWeDone platform, including its design, code, branding, and content, is owned by Alchemy Digital Media Real Estate Photography and Videography, LLC. Nothing in these Terms transfers any intellectual property rights to you.
You retain full ownership of any content you create using the platform, including agent data, shoot records, and communications you send.
HowHaveWeDone integrates with or links to third-party services including:
We are not responsible for the terms, privacy practices, or reliability of any third-party services.
HowHaveWeDone is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the platform will be uninterrupted, error-free, or completely secure.
We make no guarantees regarding the outcome of follow-up communications sent through the platform, including conversion rates, Google review volumes, or agent responses.
To the fullest extent permitted by applicable law, Alchemy Digital Media Real Estate Photography and Videography, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform.
Our total liability to you for any claim arising from these Terms or your use of the platform shall not exceed the amount you have paid us in the twelve months preceding the claim.
You agree to indemnify and hold harmless Alchemy Digital Media Real Estate Photography and Videography, LLC and its members, managers, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the platform, your violation of these Terms, or your violation of any third party's rights.
We may update these Terms from time to time. When we do, we will update the effective date at the top of this page and, for material changes, notify registered users by email. Your continued use of the platform after changes are posted constitutes your acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida.
You may close your account at any time by contacting us at Info@HowHaveWeDone.net. We may suspend or terminate your access at any time if you violate these Terms or if we decide to discontinue the service, with reasonable notice where practicable.
We're happy to clarify anything. Reach out at:
Alchemy Digital Media Real Estate Photography and Videography, LLC · Florida, USA